Your Affiliate Account

If you’ve applied to the affiliate program, your RetireRange account page has an Affiliate tab and, once you’re approved, an Earnings tab. This page walks through both, along with the emails we send you and how to leave the program.

You don’t need an active membership to use either tab. If we created your account when we approved you, it has no membership unless you subscribe.

The Affiliate Tab

Status, Pending, Available and Next payout date, on the Affiliate Program card. Your status reads, for example, Application received, Active, waiting on your Form W-9 or Active and payable. Pending is commission still in its 30-day hold, and Available has cleared it. Once you’re approved, the card also says Each commission and your payout history are on the Earnings tab., with a link.
Signups, Paying customers and Commission. These are totals, on the Totals card.
Commission Schedule. Once your application is approved, this card shows your terms: Rate, Period, Maximum and Hold. On a fixed-amount schedule, Monthly plan and Annual plan take the place of Rate. A $0 schedule shows a single Commission row saying no commission is owed. If your schedule changes, each referral keeps the terms in force when it was made.
Your Code. Your code and link, with a QR code, while your code is active. These replace the Referral credit card on your Overview tab, because an affiliate’s code pays commission rather than credit. Credit you earned before you became an affiliate stays on the usual rules and still comes off your renewals. The card also links to Ideas for Promoting RetireRange.
Statement. Once you’re approved, choose a Year, from the year you were approved through this one, then Email Statement or Download Statement. It shows your totals for that year to date or completed year, a table of each commission and reversal (Date, Type, Amount and Status, as on the Earnings tab, with each status as of the day the statement is made), and a table of payouts (Date Paid, Amount, Method, Reference Number and Status), with nothing that identifies a customer. A commission refunded during its hold is listed as Not earned but isn’t in the totals. The emailed statement has real tables; the download is a text file with lined-up columns. Commission counts by the date the customer paid, a reversal by the date we recorded it, and a payout by the date it was paid, which is how your Form 1099 counts them too.
Your Details holds the Responsible Party First Name, Responsible Party Last Name, Responsible Party Title, Phone Number, Entity Name, Show or Brand Name (Optional) and U.S. payment address. State lists each state with its code, such as Connecticut (CT), and starts on Choose a State. A field with a problem is shown in red with its error under it. Phone Number is required: if you applied before we asked for one, enter it the next time you press Save Details. Changing the Entity Name means a new Form W-9. If you applied before the name came in two parts, we split yours at the first space, so check both and correct them here.

The Earnings Tab

Once you’re approved, your account page also has an Earnings tab, right after Affiliate. An affiliate who has applied but isn’t approved yet, or was declined, doesn’t have one. It holds two full-width cards:

Earnings lists each commission and reversal, newest first, with its Date (the day the customer paid), Type (Commission or Reversal), Amount and Status. A commission reads Pending until the day its hold ends, then Available, not yet paid, then Paid. A payout covers your oldest commission first, so one can read, for example, $5.00 paid, the rest not yet paid. A refunded or disputed payment shows as Reversed (after the hold) or Not earned (during it), and a reversal row reads Taken off your balance. With none yet, it reads No commission yet. It never shows who a payment came from.
Payout History lists each payout’s date, amount, method and reference number. Once you’ve had a payout, choose From and To dates and press Show Payouts to see that range, or Download CSV to save it. The CSV holds each payout’s date, amount, status, method, reference number and the period it covers, and nothing about any customer.

Emails

We email you when someone signs up with your code (nothing is earned yet at that point), each time one of their payments earns commission (subject You earned affiliate commission, with the Amount, Payment date and the day its hold ends), and at most once a day when commission clears its hold (Affiliate commission has cleared its hold, listing each one by payment date and amount, the total, and your available balance). Each one points you to the Earnings tab to see the commission. None of them names the customer.

Leaving the Program

Leave The Program, at the bottom of Your Details on the Affiliate tab, stops your code earning that day. Commission you’ve already earned is still paid.

The Affiliate Agreement has the full terms. Questions? Email support@retirerange.com.